American seller of homeopathic products

Tech stack: Magento 1
Services: Website stabilization, Bug fixing, Maintenance, Support
Location: USA
Industry: E-commerce, Health, Wellness & Fitness
Team composition: 1 project manager, 4 developers, 1 QA, 1 designer
Timelines: 2016—Ongoing, 150 hours/year

Overview

Rxhomeo® is the leading seller of homeopathic products in the United States. The pharmacy is run by professionals with a combined experience of more than 100 years. The company was founded in 1993 in India and opened an online store in 1998. And as early as 2002, Rxhomeo® was incorporated in the United States in Delaware.

Today, Rxhomeo® is a leading homeopathic brand with a presence in several countries. The company supplies over 5,000 over-the-counter homeopathic remedies manufactured in their own US FDA-registered facility in Hyderabad, India.

The goal of Rxhomeo® is to make safe and proven homeopathic remedies the first choice of anyone around the world, making homeopathy a mainstream rather than an alternative medicine.

Prerequisites

Before meeting with us, the client had turned to an outside company to develop the Rxhomeo® site. Unfortunately, the resulting product did not meet modern standards and contained many mistakes made by previous performers. For the most part, the site did not work, and its performance needed improvement. In addition, it was necessary to simplify the site’s navigation for its clients.

Solution

This project was divided into such stages:

  • Fixing the site
  • Relaunching
  • Support
  • Maintenance

Results

Our main task was to fix the mistakes made by the previous developers, make additional adjustments and thus bring the site to a working condition and improve the customer experience. We handled it perfectly, fixed many bugs, and built the site to all the required standards. As a result, the client received a modern online store with improved performance and user-friendliness.

Our partnership with Rxhomeo® continues to this day, and we provide them with support and updates to the site according to our maintenance plan.